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Jimboo,
LLC ("We") guarantee our products, in their original manufactured
condition, to be free from defects in lamination, assembly, milling,
dimension and grading. The purchaser ("You") assume all
responsibility for final inspection of product quality which, absent
extraordinary circumstances, shall occur within 10 days of delivery
and prior to installation. Minor defects (less than 1% of any order),
while not common, do occur occasionally and are not covered by this
warranty. We cannot accept responsibility for, and this warranty
does not extend to, failures resulting from or associated with sub-surface
or job-site environment deficiencies. Additionally, you have the
final responsibility as to grade, manufacture, finish, as well as
for installation of any clearly defective product. The installer
must use reasonable selectivity and hold out or cut off places with
visible defects, whatever the cause. Should an individual piece
be doubtful or unacceptable, the installer should not use the piece.
This warranty shall not cover damages caused by negligence, cigarette
burns, water, erosion, chewing gum, wax, insects, spiked heel shoes
, wear and tear or failure to follow the entire manufacturer's maintenance
and care or installation instructions. Applying any other finish
over the factory finish voids the warranty on the finish. The sole
remedy under this warranty shall be, at our option (which shall
be exercised in our sole and absolute discretion), repair, refinishing
, replacement, or a refund (in exchange for a return of the product,
packed in its original condition). This warranty shall expire two
years from the original date of purchase. Bamboo flooring is a product
of nature and therefore, there may be variations of color, grain
or texture which shall not be considered defects hereunder.
If not 100% satisfied please contact us immediately.
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